The Marlowe
Keeping you safe

Keeping you safe

Find out more about the steps we’ve taken to keep you safe during your visit.

Masks
It is no longer mandatory to wear a mask whilst visiting our theatre, but customers are free to wear one if they choose to.

What we are doing to keep you safe
We’re continuing to take steps to ensure that you have a safe and enjoyable visit to our theatre.

  • We are maintaining the highest possible cleaning standards within our building, including disinfecting contact surfaces throughout the day.
  • Hand-sanitising gels are available on all floors.
  • We encourage the use of contactless payment systems at our Box Office and bars.
  • We encourage our customers to use e-tickets, to avoid queues for ticket collection.
  • Our advanced air handling system draws fresh air from the outside and pushes old air away from our auditorium. This means that the temperature of the auditorium will reflect the temperature outside. So, on warmer days, you can expect it to be a little warmer in the auditorium. On colder days, you can expect it to be a little cooler.

Checking in with the Covid-19 app
QR codes are displayed at all of our entrance points for this, to be used for checking in with the NHS Covid-19 app.

Take your seats
To reduce crowding in our foyers, we ask that you make way to your seats once you have purchased your drinks and snacks. Our auditorium doors open at least 30 minutes before the performance begins.

Drinking and smoking
As a licenced premises, we can only allow alcoholic drinks bought in the theatre bars to be consumed on our premises. This means that you are not allowed to bring your own alcoholic drinks into the theatre. We may undertake bag checks to enforce this and will confiscate any alcoholic drinks that are brought in.

You are not permitted to smoke or use vapes inside our premises at any time.

Singing and dancing
The Marlowe Theatre is a seated venue. To ensure everyone can see and hear the performance on stage, please do not sing and dance along with the show. Keep the drama onstage!