You can apply through Nimbus Disability, our Access Scheme partner. You’ll need to provide documentation of your access requirements and a photo ID. Nimbus Disability will handle all your information securely and safely, and we’ll never have cause to see the details behind why you need accessible adjustments.

You can register in one of two ways:

Option 1 – Marlowe Theatre Digital Access Pass (free)

Apply online for a Marlowe Theatre Digital Access Pass (DAP), which is free. The DAP will be recognised at the Marlowe Theatre only, and will be valid for three years. You don’t need a DAP if you already have an Access Card (see below). Apply for a DAP here.

Option 2 – Access Card (£15)

Apply for a UK-wide Access Card, which costs £15 for three years. While the free DAP is valid only at the Marlowe, the Access Card is recognised at thousands of venues and events across the UK and beyond. Other benefits of the Access Card include:

• Ticket discounts and/or free companion tickets at other venues across the UK.
• A photo ID with symbols relating to your accessibility needs.
• Access to a closed Facebook Community group.
• The quickest way to apply is online at the Access Card website. If you’d prefer to apply by phone, call Nimbus Disability on 0330 808 5108 to book a date and time for your phone application.

Nimbus Disability is a social enterprise run by and for disabled people, and an industry-leading authority on accessible ticketing. Responding to concerns from disabled people and event organisers about how ticket-buyers’ access needs were evidenced and communicated, Nimbus created the Access Card, the first accessible ticketing scheme of its type in the UK. The Access Card was recognised in 2022 with The Queen’s Award for Innovation, and is now accepted at hundreds of venues across the UK and beyond.

No – all you need to do is link your existing card to the Marlowe’s ticketing system using this link by following the steps below.

Yes. If you were part of our self-declaration Access Scheme, you’ll need to reapply through Nimbus Disability. This is to ensure that discounted tickets, dedicated seating, priority booking and other access provisions benefits are safeguarded for our access customers only.

Once your application has been approved, Nimbus Disability will provide you with a unique registration number via email which you can then use to link your access requirements into our system. To do so, please complete the account linking form. Alternatively, you can call our helpful Box Office team on 01227 787787.

Once your account is successfully linked, you can book tickets as usual. Any applicable discounts will be automatically applied at checkout. Please ensure your email marketing preferences are set to ‘Yes’ so you are notified as soon as new shows go on sale during your priority booking period.

Nimbus Disability will send you a confirmation email containing a unique ID number. You’ll then need to link this number to your Marlowe Theatre account, which you can do at this link. To synchronise your records, you’ll be asked to enter your ID number along with your Marlowe Theatre account and log-in details. You can also link your details by visiting our Box Office or calling 01227 787787.

You can only link Access Cards and Marlowe Theatre Digital Access Passes (DAPs) using this form. If you only have an access pass for a different organisation, you’ll need to apply for either a DAP or an Access Card using the process described above.

Please contact Nimbus Disability on digital-access-pass@nimbusdisability.com if you’re having trouble completing your registration; if you can’t connect your registration code to your Marlowe Theatre account; or if you have any queries about your application. You may also find answers to your questions on Nimbus’s FAQs – or you need to check your details, you can trigger an automatic reminder email from this link.

We want to ensure that discounted tickets, access seating and other accessible provisions are safeguarded for our access customers and protected from potential misuse. To make sure this happens, all members of our Access Scheme must first be verified by Nimbus Disability. This includes anyone who was previously enrolled on our self-declaration access scheme.

Access ticket discounts and priority booking windows are reserved for verified members of our Access Scheme – those with a DAP or an Access Card (see above). However, other access provisions such as wheelchair positions and enhanced performances are available to all at standard ticket prices.

Our Box Office team is always on hand to advise on the most suitable options for those with seating preferences, such as step-free access or proximity to exits. All three levels of the venue are fully accessible by lift, with bars and accessible toilets on every floor.